Employee Surveys
Our clients realize that employee feedback can be a powerful catalyst for change. Research consistently validates the link between satisfied and engaged employees with customer satisfaction, retention of top performers, profitability and other measures of organizational success.
Getting reliable and valid feedback from employees can be a pivotal lever for creating change. Without close attention to design and implementation, it is far too easy to get skewed data from employees. Questionable data and muddled implementation processes can cause confusion, suspicion and breed mistrust.
A successful survey project requires much more than flashy software with bells and whistles. The key to getting accurate data and creating a favorable survey experience in your company, lies in the way the project is planned, delivered, and the support you have behind the scenes.
Custom Surveys
3D Group’s specializes in building surveys that assess critical aspects of your employee attitudes based on your business strategy, your previous experience with employee feedback, and current events at your organization. Our experts partner with you to provide whatever degree of customization you need.
We can tailor existing off-the-shelf tools or build entirely new surveys covering nearly any topic. Your fully custom survey can be built from scratch or you can start with existing items and tailor language to your culture.
If you prefer not to “recreate the wheel” we can leverage our huge item library to quickly assemble a custom survey made of tried and true survey questions combined to meet your needs.
Off-the-Shelf Surveys
Employee Engagement
3D Group’s Employee Attitudes Survey provides a detailed understanding of your employees’ attitudes about your organization, their jobs, and their work environment. Learn more
Participant Attitudes Reaction
This employee survey measures the success of each aspect of your training program so you can focus your efforts where they matter most. Learn more
Board Evaluation Assessments
Boards need accurate, actionable feedback to help them be as effective as possible. 3D Group can help your board members evaluate their performance as individuals, as a team, or both – and give you the development support to turn feedback into success. Learn more
Five Steps to a Superior Employee Survey
- 1. Goals and Objectives
- 2. Survey Development
- 3. Survey Administration
- 4. Data Analysis
- 5. Action Planning
Clarify Goals and Objectives
We begin a custom survey engagement by working with your project team to identify the most important questions you want answered, using your current talent development needs and organizational strategy as guideposts.
Employee Survey Development
We partner with clients to create survey content, based on our expertise in psychometrics and assessment best practices, that will answer your key questions in a scientifically reliable and valid way. We emphasize user-friendly surveys with short items that can be completed quickly.
Employee Survey Administration
In consultation with your project team, we develop a survey administration procedure that will maximize response rates and minimize hassle. Most projects include secure Internet data collection, but other methods are also available.
Data Analysis
We use statistically appropriate analysis techniques that provide practical, useful information. Report formats are concise and easy to understand, providing clear answers to your important questions. Facilitated feedback sessions with your team or other constituents build consensus and maximize the usefulness of the information.
Action Planning
As an integral part of feedback sessions, we help you develop concrete action plans to ensure that the feedback produces behavioral results for the maximum benefit of the organization and its employees.
New clients often ask…
- Custom or off-the-shelf?
- Project Support?
- Engagement or Satisfaction?
- Online? Paper?
- Action Planning?
Custom or off-the-shelf?
We have standardized surveys available, but often find that the greatest gains come from tailoring these tools to fit client needs and strategic focus. Surveys can be tailored to meet virtually any organizational need.
Project Support?
Each engagement begins with a careful design process during which your dedicated project manager will work closely with you to define measurement goals, develop the survey, and design a hassle-free implementation plan. The 3D Group consultant who designs your project with you will work closely with your team through the entire engagement.
Engagement or Satisfaction?
Or both? Employee satisfaction and employee engagement are often used interchangeably, though they measure different aspect of employee attitudes about their workplace. We can help you decide if one or both of these are the right things to measure based on your goals for the survey.
Online? Paper?
The right answer is: “yes.” Would it surprise you to know that many firms use both? You should use whatever combination is needed to get a solid response rate from employees.
What about Action Planning?
Given the amount of time and effort as your company will likely expend collecting employee feedback, it is essential that you establish a clear process for how you will use the results to improve the workplace. Though we have many tools to help make action planning useful, action planning is at its best when it is tailored to your company, your managers, your history, and your needs.
More questions? Call 510-463-0333 or Contact us today!

