1. Clarify goals and objectives
We begin a custom survey engagement by working with your project team to identify the most important questions you want answered, using your current talent development needs and organizational strategy as guideposts.
2. Survey development
We partner with clients to create survey content, based on our expertise in psychometrics and assessment best practices, that will answer your key questions in a scientifically reliable and valid way. We emphasize user-friendly surveys with short items that can be completed quickly.
3. Survey administration
In consultation with your project team, we develop a survey administration procedure that will maximize response rates and minimize hassle. Most projects include secure Internet data collection, but other methods are also available.
4. Data analysis
We use statistically appropriate analysis techniques that provide practical, useful information. Report formats are concise and easy to understand, providing clear answers to your important questions. Facilitated feedback sessions with your team or other constituents build consensus and maximize the usefulness of the information.
5. Action planning
As an integral part of feedback sessions, we help you develop concrete action plans to ensure that the feedback produces behavioral results for the maximum benefit of the organization and its employees.
